Creating media that people watch because they want to (NoT beCauSE theY hAve TO).

I love making anything that informs or entertains an audience. And I love it most when it does both.

At my core, I’m a storyteller. By trade, I’m a content strategist and creative lead. I take the training, product stories, and big company changes people can roll their eyes at, and turn them into something audiences actually enjoy, remember, and act on.

Jaqai Mickelsen, smiling, in front of a colorful mural
oH, hEy.

A little of the work.

LoveThat / Learning & development

Love and customer service.

Episode four of a training series for frontline employees across industries. Built on Marcus Buckingham’s research, and made to land with the people actually doing the work.

wRiTer / AniMaToR / vOiceoVEr

ADP / Internal communications

Pay policy, with puppets (excerpt)

Dense, compliance-driven pay policy, told in an intentionally disarming way. It became ADP’s most-watched, highest-rated internal video ever, and was reused for three straight review cycles.

ConCept / ScRipT / VoiCeOvEr / PuPpEtEeR / moTiOn GrApHics

ADP StandOut / Product marketing

How you show up to others.

Marketing built to get people to take the StandOut assessment: what it reveals about you, and how it helps you work better with the people around you.

WriTer / AniMaToR / voicEoveR

ADP StandOut / Client testimonial

A client story, on location.

Shot at Wellmark for StandOut’s marketing: real proof for prospective clients, in a customer’s own words. On brief, on brand, and built on interviews that felt like conversations.

DirEctOr / IntErViEwEr / editOR

TMBC / Talent development

Selling a series before it existed.

The teaser for Equipped, a career development series built to do two jobs: engage ADP associates, and sell to clients as a product.

ConCEpt / WriTer / AniMaToR / DirEctOr

Spilled Milk / Feature documentary

Oddly shaped blood cells.

An award-winning feature about my friend’s life with sickle cell disease. Taught at Emory, and screened at Duke, Columbia, and the CDC.

WriTer / eXeCutiVe pRodUcER / DirEctOr / editOR / AniMaToR / VoiCeOvEr

Visit the film ↗

How I work

A modern approach
wiTh olD-schOoL seNSiBilitY.

I’m always looking for the balance between efficiency and process, without losing the heart of what I’m making. If there’s a better way to get there, that’s the way I want to go. Still, for me, every project starts with a sketch. You have to feel an idea before you build it.

Jaqai’s rough iPad storyboard sketches for the StandOut assessment marketing video: stick figures around a table, a propeller hat, big red arrows, the StandOut logo, and a figure on a mountaintop
[ Actual scribbles for StandOut product marketing piece up above ]
1

Find the real ask.

“We need a video” is rarely the whole story. I start with what people actually need to understand, remember, or do.

2

Sketch it out first.

Scribbles, thumbnails, rough storyboards, and bad first drafts. Messy, sure. But that’s often how you find the best way forward.

3

Learn it deeply. Make it simple.

I do my best work as a partner, with early in-the-room access. I love to dig into the subject with the experts until I can teach it, then find the story that makes it stick.

4

Find the best way.

The right medium for the idea, and the smartest way to make it. Sometimes that means working with AI, but never outsourcing to it. I’m all for fast, just not at the expense of what makes it worth watching.

I can play most instruments. (It mAkEs Me a BEtTer baNdLEAder.)

Writing, directing, filming, illustrating, animating, editing, even voicing: I’ve done plenty of it hands-on, so I know what each part takes. That’s what I bring to a team. I help talented people do their best work, and keep everyone pointed at the same outcome.

oH, One moRE tHing...

Got something you need people to watch? Let’s make them want to.

Training, compliance, product launches, the big change everyone needs to get behind. If people need to pay attention and act, I’d love to help it land.

jaqai [at] jaqai.com LinkedIn ↗

Currently open to full-time roles leading content and creative teams, and always excited to hear about an interesting project.

Jaqai Mickelsen · Atlanta, GA Content strategy · Storytelling · Creative leadership